RRM Expedition (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

a. Personal Information

We may collect personal details when you register on our site, place an order, or contact us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party gateways)

b. Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates or important notifications
  • Personalize your shopping experience
  • Prevent fraud and enhance security
  • Send promotional offers (only if you consent)

3. Sharing Your Information

We do not sell or rent your personal information.
We may share information with trusted third parties for:

  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Marketing (only with consent)
  • Legal compliance when required by law

All third-party providers are required to protect your data.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze usage for better experience

You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.
Payment details are handled securely through encrypted payment gateways.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent

To make a request, contact us at: store@rrmexpedition.com

7. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Maintain proper business records

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted here with a new Last Updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 Moshi Town, Near NBC Bank
📞 0754 499 026
📧 store@rrmexpedition.com